Introducing New Team Members Joining BBI

We are excited to welcome Brandon Tapanes to BBI as a Customer Service Representative, reporting to Krista Calvert. Brandon has more than five years of experience providing high-quality, customer-focused support in fast-paced, client-facing environments.

His background includes assisting customers in person and over the phone, resolving issues professionally, managing sensitive information, and maintaining exceptional accuracy and communication standards. Brandon is known for his strong problem-solving abilities, reliability, and commitment to creating positive customer experiences.

Brandon’s service-oriented mindset and strong communication skills make him a valuable addition to our team. Please join us in welcoming him to BBI—we’re thrilled to have him on board.

We are pleased to welcome Grayson Xavier to BBI as a Retailer Merchandiser on the Grocery Carolinas team, reporting to Joe West. Grayson brings several years of hands-on retail merchandising and store operations experience across multiple environments.

Throughout his career, Grayson has executed planogram resets, maintained accurate product stock levels, and independently completed merchandising projects, with a strong focus on quality and client satisfaction. His background also includes leadership responsibilities, inventory management, employee training, and ensuring smooth daily operations in fast-paced retail environments.

Grayson’s attention to detail, reliability, and commitment to delivering excellent in-store execution make him a great addition to the Grocery Carolinas team. Please join us in welcoming him to BBI—we’re excited to have him on board.

We are excited to welcome Kevin Whitlock to BBI as an Account Executive on the Grocery Florida team, reporting to Lauren Aube. Kevin brings more than a decade of industry experience, with deep expertise in strategic planning, syndicated data analysis, and driving growth across complex portfolios.

Kevin has managed large-scale business segments, supported new product launches, and led major distribution transitions while building strong relationships with customers and cross-functional partners. His background includes overseeing multimillion-dollar portfolios, developing impactful business insights, and championing initiatives that improve efficiency, profitability, and brand performance.

Kevin’s analytical strength, strategic mindset, and strong customer relationships make him a fantastic addition to the Grocery Florida team. Please join us in welcoming him to BBI—we’re thrilled to have him onboard.

We are pleased to announce that Mindi Wagoner has joined BBI as an Account Executive on the Unattended Retail team, reporting to Jeff Terban. Mindi brings 17 years of experience in the food and beverage industry, with a strong focus on national account management, customer retention, and operational leadership.

Throughout her career, Mindi has overseen day-to-day business operations, led major program implementations, managed complex client negotiations, and driven meaningful sales growth across diverse customer segments. She has a proven track record of developing tailored programs, strengthening client relationships, and optimizing business processes to drive customer satisfaction and revenue growth.

Mindi’s strategic mindset, hands-on operational experience, and commitment to delivering exceptional service make her a valuable addition to our team. Please join us in welcoming her to BBI—we’re excited to see the impact she will make.

We are excited to welcome Oswaldo Abreu to BBI as a Customer Service Representative, reporting to Krista Calvert. Oswaldo brings more than seven years of customer-focused experience in high-volume, service-driven environments that require constant communication, strong problem-solving skills, and exceptional professionalism.

His background includes handling large call volumes, managing escalations, improving customer retention, and coordinating complex scheduling across multiple stakeholders. Oswaldo is known for his clear communication, calm approach to issue resolution, and ability to deliver consistent, positive customer experiences while maintaining accuracy across systems and documentation.

Oswaldo’s strong phone presence, customer-first mindset, and ability to build trust quickly make him a great addition to our team. Please join us in welcoming him to BBI—we’re glad to have him on board.

We are pleased to announce that Todd Burgwin has joined BBI as an Account Executive, reporting to Marty Ducote. Todd has extensive experience in grocery retail, account management, and strategic selling, developed over a long and successful career in the CPG industry.

Todd’s background includes managing small chains and independent retailers, driving incremental sales through strategic planning, innovation, speed to shelf, and strengthening distributor partnerships. His experience leading teams, collaborating with cross-functional partners, and identifying growth opportunities has contributed to long-term success for the businesses he has supported. His focus will be on building food service sales in the convenience channel.

Todd’s strategic mindset, deep industry knowledge, and commitment to delivering strong results make him an excellent addition to our team. Please join us in welcoming him to BBI—we’re excited to have him on board.