Our ServicesTelesales & Customer Relationship Management

At BBI, we take Telesales to the next level. While Telesales is conventionally limited to selling products and services via phone, we reach potential new customers and keep existing ones engaged by phone, text, and email. BBI has perfected Telesales techniques and methods to best generate leads and drive revenue.

State-Of-The-Art Technology & Comprehensive Customer Coverage.

We use top-of-the-line programs alongside superior customer service to offer segmented coverage, geographic dispersion, differentiation, and more.

  • Over 60 years of Telesales experience has given us the most extensive knowledge of the industry.
  • Expert team of Telesales professionals with custom CRM tools.
  • Over 15,000 Touchpoints (inbound/outbound/email) annually.
  • Use of 8x8, a secure and reliable communications platform with cloud-based software Salesforce.
  • Channels of trade that we excel in: Grocery, Distributor, Vending, Micro-Markets, Independent C-Store, Hospitality, and Hardware.
  • Account management capabilities proven to increase sales and create lasting customer relationships.
  • We work with your field representatives and distributors to deliver excellent and cost-effective results.