Join a Team That Delivers!
Burdette Beckman Inc.(BBI) is a best in class, national candy/snack food broker celebrating 70 years in business with a strong focus in giving back. We strive to make a difference in the community and our culture is defined by a sense of family.
We offer a comprehensive health & benefits package and paid time off. Learn more about us at: www.bbiteam.com.
Are You Ready to Join Our Dynamic Team?
The ideal candidate is a hands-on people leader who not only supports day-to-day operations but also enhances and develops processes to create efficiencies, scalability, and consistency across the team.
Recipe for Success:
- Associate’s or Bachelor’s degree in Business, Marketing, or a related field.
- Minimum 5 years of experience in a Sales Support, or Administrative role.
- 3+ years of proven experience managing administrative professionals or sales support teams, including strong leadership, coaching and performance management skills.
- Strong proficiency in: Microsoft Excel (intermediate to advanced: pivot tables, formulas, data analysis) SharePoint, Salesforce, Word, PowerPoint, Outlook
- Experience with process improvement, workflow optimization and development of Standard Operating Procedures (SOP’s).
- Familiarity with sales reporting, commissions, billing and CRM or third-party tools.
- Exceptional multitasking abilities, with the capacity to balance multiple deadlines, anticipate workflow needs, and shift focus as priorities evolve.
- Strong verbal and written communication skills, with the ability to collaborate internally and professionally represent BBI externally.
- Excellent attention to detail, organizational skills, and a proactive problem-solving approach.
- Comfortable working in a fast-moving, evolving environment with tight deadlines.
Here is a taste of what you will be doing:
People Leadership & Team Management
- Hire, lead, manage, and develop a team of Sales Support Administrators, ensuring strong performance (including coaching and performance management), collaboration and fostering positive employee relations
- Oversee onboarding and training for new hires, including Support Admins and Account Executives
- Partner with the Admin team to prioritize workloads and ensure deadlines are met
- Audit work periodically to ensure accuracy and adherence to standards
Process Improvement & Efficiency
- Evaluate and improve sales support processes to enhance efficiency, accuracy, and scalability
- Identify workflow gaps and implement streamlined solutions for sales and administrative functions
- Develop and maintain SOPs to ensure consistency and best practices
- Partner with Sales, Operations, and Leadership to drive process improvements aligned with business goals
- Utilize systems, tools, and reporting to optimize productivity and minimize manual work
Sales & Leadership Support
- Act as a key liaison for questions and feedback from the Sales team
- Join Senior Leadership calls to provide recaps, follow-ups, and execution support
- Execute and support new initiatives driven by Senior Leadership
- Support Quarterly Business Reviews (QBRs) by:
- Attending all calls
- Providing guidance to Support Admins
- Reviewing deliverables and outcomes
Sales Operations & Reporting
- Oversee commissions and billing processes, ensuring accuracy and timely execution
- Compile, analyze, and distribute sales reports to support data-driven decisions
- Manage 3rd party sales reporting, including:
- Sending and reviewing reports for accuracy
- Troubleshooting issues directly with the external team
- Following up to ensure resolution and completion
- Maintain and oversee SharePoint organization and ongoing maintenance
Cross-Functional Collaboration & Events
- Collaborate with multiple departments to improve communication and operational alignment
- Plan and coordinate internal and external events, overseeing logistics and execution
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the Sales Support Manager. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EEO Policy
Burdette Beckmann Inc. (BBI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
